Xm radio updating long does take
Called SXM and they said they could not do anything about it. If this many people are having the same problem, either SXM or Subaru better be doing something about it!!
Here's what I got back from Sirius today via email: Dear Listener, Thank you for contacting Sirius XM.
I spent 45 minutes on the phone with Sirius yesterday and the person I spoke to said to take it to the dealer.
It would be helpful if they at least admitted it was a known issue instead of wasting people's time.
I’m only able to listen to the 15 or so stations I had pre-set on my radio. I had same problem (not listing stations) on my 2017 Forester. I will give a couple of days then I am cancelling it. Refreshing the signal, updating radio firmware, and replacing the radio will NOT fix this issue. Please read this forms before you report AS THIS IS NOW A KNOWN ISSUE..
Might try it again when they fix the issue but not worth it right now. Called yesterday and they told me to wait until the issue was fixed and then they would issue me refund for time since August 20th when the issue started. Only the Radio ID and Preview channel show up when pressing the category button. Called Sirius, told they know problem with Subaru and are working on fixing it. I have a 2017 Outback and have the same issue with the "List" function. I have had several occasions when I could not switch channels at all. What is the easiest way to quickly change channels on the touch screen since I don't have a knob mentioned in the posts above? I have a '16' Legacy and I am having the same problem. Call Sirius XM and complain but they will do nothing except tell you to call back when issue is resolved for a credit. Yesterday I picked up my 15 OB from the dealer with a new radio in it. The last radio would not hold my subscription signal and I was always refreshing.
They also advised me that they didn't know when it would be fixed but it would update automatically.
I am also having the same issue with my 2015 Outback.Though they initially stated it was a Subaru issue they then admitted it was a Sirius issue occurring in ‘15-‘17 Subarus. On the morning of Labor Day my radio was working properly and then by the afternoon it was malfunctioning again.Today just the Pop genre began to appear with the Hits station for some odd reason!Okay so I talked to someone yesterday and they said SXM is aware of the issue and is working to correct it.They said there isn't any action to take on our end. When I called SXM they said it was a problem with Subaru’s and they were working to fix it.
I signed up July, and if I had known, I would have not signed up.